How long will it take to receive my finished job?
Circle Services now offers a 48 Hour Turnaround service for all our products, not including brochures or takeaway menus.
For more information on our 48 Hour Turnaround service, please click the link at the bottom of this page.
Alternatively, please feel free to call us on 01702 600 680 – we’ll be happy to help.
What is ‘bleed’?
Bleed is needed to ensure your finished product looks its best. Images, background colours and other fills, which are intended to print to the trimmed edge of the page, should be extended 3mm beyond the edge to give a ‘bleed’ and allow for any movement during the cutting process.
For more information, or to discuss your needs in greater detail, please feel free to call us on 01702 600 680 – we’ll be happy to help.
Can I receive a proof before I pay for my printing?
No. If you require a proof you must first place your order, including a proof request, and then we will send one out to you as appropriate. Our proofs cost £2.50, regardless of the size of the product.
For more information, or to discuss your needs in greater detail, please feel free to call us on 01702 600 680 – we’ll be happy to help.
What file types do you accept and how should I send them?
We accept a variety of file types, including PDF, Indesign, Quark, Illustrator, Photoshop, Publisher* and Word*. If your files are under 10mb in size, we can accept them via email. If they are 10mb or over, please place them on a CD and send them to us by post. Alternatively, you can use an upload website, such as yousendit.com.
For more information on the files we accept – and how you can send them to us – please click on the 'Supplying Artwork & Files' link above.
Alternatively, please feel free to call us on 01702 600 680 – we’ll be happy to help.
* In .eps .tiff or .jpg format only.
When will I receive my proof?
As long as the artwork is received by 2pm, your proof will be sent to you that night, by first class mail.
For more information, or to discuss your needs in greater detail, please feel free to call us on 01702 600 680 – we’ll be happy to help.
What is CMYK?
‘Four Colour Process Printing’, which is also known as ‘Full Colour Printing’, is a widely used printing technique.
The system uses four base colours – Cyan, Magenta, Yellow and blacK – and, by using combinations of these in various tints, it is possible to produce virtually every colour imaginable!
For more information, or to discuss your needs in greater detail, please feel free to call us on 01702 600 680 – we’ll be happy to help.
What is the difference between ‘Digital’ and ‘Litho’ printing?
Digital printing allows a job to go directly from a computer file, straight to the plate, eliminating the need for films.
Alternatively, lithology is a process where a plate is specially coated so ink only sticks to dry areas of the plate. The inked image is then transferred – or offset – on to a rubber blanket, which then makes an impression on the paper
Quantities under 1,000 on our website are digitally printed.
For more information, or to discuss your needs in greater detail, please feel free to call us on 01702 600 680 – we’ll be happy to help.
What if I miss the delivery of my printing?
If you are not able to take delivery of your order, our courier will leave a card to let you know they tried to make the delivery. They will also provide you with a number to allow you to rearrange delivery
For more information, or to discuss your needs in greater detail, please feel free to call us on 01702 600 680 – we’ll be happy to help.
Is your packaging branded? Does it have to be?
Our packaging is usually branded. However, if you would prefer it not to be then please notify us when you place your order and we will be happy to accommodate your request.
For more information, or to discuss your needs in greater detail, please feel free to call us on 01702 600 680 – we’ll be happy to help.
What is the difference between the different weights of paper – 130gsm, 170gsm and 350gsm?
Paper and card are specified by their weight in grams per square metre, which is listed as GSM or GM.
For example, fax or photocopier paper is usually 80gsm, a high quality letterhead is 120gsm, a leaflet is 130gsm/170gsm, a flyer, postcard or a high quality business card is 350gsm. However, these can be changed to accommodate for personal preferences, with higher GSM often making a finished product feel like it is of a higher quality.
As thickness is measured by the paper's weight, one manufacturer's sample of 170gsm paper may seem slightly stiffer or bulkier than a competitor's product. In addition, uncoated papers tend to be bulkier than the coated equivalent.
However, as a rule of thumb, a paper's GSM rating is a good guide to show how thick or stiff the paper will feel.
For more information, or to discuss your needs in greater detail, please feel free to call us on 01702 600 680 – we’ll be happy to help.
What printing equipment do you use?
We use a broad range of state-of-the-art equipment to create outstanding printed products for all our customers. This includes the following:
Digital Print Presstech 34DI – 4 colour, Xerox Docucolor – 2060, Xerox 510 Plan Printer & Scanner, Xerox 265DC Black&White Printer, Xerox 470DC Black & White Printer, HP Deskjet 3000 CP Poster Printer, Xerox Colour Copier, GBC Laminator, Pouch Laminator, Wiro & Comb Binders, Kas Crease & Stitcher, Shrink Wrapper
Lithoprinting Heidelberg Speedmaster 102FP 5 colour Perfector B1 Press, Heidelberg Speedmaster 74-5H – 5 colour perfector B2 press, Ryobi 3302 – 2 colour, Heidelberg GTO – 1 colour
Finishing Horizon Booklet Maker, Duplo Collator, Heidelberg cutting & creasing, Rollem, Stahl TFU78 Folder, Stahl K66 Folder, Polar 115 Guilotine, Polar 76 Guillotine, 2 x stitchine machines, 2 drilling machines